Chris Christensen Systems, Inc., the manufacturer, warrants our shear collection against defects in materials and damage for the lifetime of the shear (until it can no longer be sharpened). Throughout the lifetime of the shear, we will repair or replace with an identical pair or a like model (depending on availability of your shear model) as long as all pieces are included in the box. Included in the shear warranty, your Chris Christensen shears can be sharpened at our warehouse as many times as you want, for free. A charge of US $8.50 for shipping and handling will apply per shear within the continental United States. International shipping and handling rates will vary.
To use your lifetime shear sharpening and warranty, you must register your shears within 45 days of purchase by mail or on our website, here. We stand behind our shears, so if for any reason you are not satisfied with your shears, you can contact us by phone at (903) 389-7949, or by email at custsrv@chrissystems.com.
To send in your shears for servicing, include a check for shipping and handling costs, or pay online with the link below, and mail your shears to:
Chris Christensen Systems, Inc.
ATTN: Shear Sharpening & Repair
325 Industrial Park Drive
Fairfield, TX 75840